I am a small-time agent for Family Hampers. I do it because:
a) Although my husband and I are both well-educated and have decent jobs, saving and money-management in general aren't our strong points. Therefore paying a little each week towards our Christmas relieves us of at least part of the headache.
b) We have enough to do around Christmas as it is, without the additional hassle of running around the shops to buy the boring stuff.
Most of the stuff in the hampers is decent quality and of well-known brands - I've no complaints there. I do not pay extortionate prices for inferior goods. I'll own it's maybe a little more expensive than Tesco, but then when you've calculated the petrol you'd spend getting there and the amount of time you could have spent at home doing something far nicer, it doesn't amount to much. Of course I pay interest, but you almost always pay interest on credit, and it really isn't that much. And then of course, as an agent, I take a small commission, plus I get some discount on my own orders.
I resent the implication that I and my customers are some kind of low-life scum for choosing to shop in this way. That label should go to the bigwigs who continued to take money from Farepak's customers without saying a word, and in the full knowledge that those customers weren't going to receive a thing at the end of the year. As has been said, it is the only way that many people can manage their Christmas expenditure, no matter what their income/ background/ education/ status. Rather people did it in a responsible manner like this than running up thousands on credit cards or going out and nicking what they want.