ChatterBank0 min ago
goods received in error
65 Answers
we ordered some items from mail order and as a thank you we were suppose to receive some chocolates. Instead of the chocolates as displayed on the advice note we received a very expensive electronic gadget. Please could someone tell me is this a human error in our favour or do we have to return.
Answers
The company are collecting tomorrow. The person who was awaiting the item has contacted saying all they have received is a box of chocolates (well the advisor was limited in what she told me due to data protection). Also a new box of truffles is on its way to us. A 40% discount on the order that I placed has been applied (i thought it was on future order), but...
19:50 Tue 29th May 2012
"If I can gain from their error I will and that is not by keeping the item. My gain should be legite"
There is no legal right to a reward but you can ask for one- they may send a small gift as thank you for the inconvenience
I know you didn't ask this but I couldn't use it in case I damage it and they then ask for it back or its use is traced to me
There is no legal right to a reward but you can ask for one- they may send a small gift as thank you for the inconvenience
I know you didn't ask this but I couldn't use it in case I damage it and they then ask for it back or its use is traced to me
i would be too!!!!!
*sending you some nice chocs*
btw, i once told a government agency that there had been a mistake - but not in *whose favour* - and was told quite rudely that there was no mistake and that matters had been checked and signed off by a manager ...
kept the money for 6 years then spent it! lol!
*sending you some nice chocs*
btw, i once told a government agency that there had been a mistake - but not in *whose favour* - and was told quite rudely that there was no mistake and that matters had been checked and signed off by a manager ...
kept the money for 6 years then spent it! lol!
It makes me wonder how people can go on about benefit scroungers, etc (not saying it has been mentioned on this thread), yet a vast number of people want something for nothing and think its ok. From a legal point of view, I thought you had to inform the company and for them to tell you how they would like it returned, it's not like finders keepers.
I once took delivery of a very expensive phone on behalf of my downstairs neighbour. Took it to her that evening and she had no idea about it! Turns out it was delivered to the wrong block of flats. I did try to contact the vendor, with no joy, so kept it for ages not knowing what to do! Finally gave it to my nephew. :-))