I Wonder If Anyone Can Help Here

[Bobbisox1]

There’s no way I can get in touch with Amazon UK , their emails are generic are can’t be replied to, their phone service is now none existent same as their live chat, I was told in a generic email my refund of £202 would be issued in 5-7 business days, this was on the 11May!!!
Anyone any ideas ?

[Bobbisox1]

Yes Sherr I have checked

[MartinMillar]

I just rang the number pixie provided and it works

[pixie374]

I've just tried it and got a message about extended wait times etc, can't answer just yet, but press 1 if you want them to text you... etc x

[Bobbisox1]

How strange... nothing here
Thanks all

[Bobbisox1]

Morning, I deliberately got up this early to try the number again and I got the same message “We are sorry but Amazon can’t be reached by phone at this time and to use amazon.co.uk where you can find help with what you are looking for ....bye”

I really do not understand how others on here are actually getting through ?????

[emmie]

perhaps try them a little later??

[Bobbisox1]

I’ll keep trying at intervals I think Emmie

[Bobbisox1]

Result ( not by phone) but on live chat which wasn’t available yesterday either , but thankfully was this morning