Howdy Andy. We've been on NTLworld broadband for over three years. It is 512 kbps cable rather than ADSL and has been extremely reliable. The more popular it gets the worse the service will be; but that's life. As we have analogue cable telly we brought the whole NTL package. I think the phone is very expensive but, since I rarely use it, I should blame the other half! I believe Tiscali ADSL is the cheapest broadband you can currently get (assuming your telephone exchange supports ADSL).