Driver For Mouse

[Giggsie]

After up dates my mouse will no longer work. It is a cordless usb one. It keeps saying driver is installed but when it searches it says driver cannot be found. I checked in device manager and there is a yellow triangle along side the mouse and also the CD / DVD drive. I have tried another mouse but same thing happens can anyone help me here please?

[Giggsie]

Methyl.....WyeDyed is against system restore he has said don't do it.. It is an acer laptop windows 7. I have now tried 3 different makes of cordless mouse no joy. Slackalice I tried resetting as per your link but will not work for me.

[WyeDyed]

Acer 5736z Laptop
http://www.cnet.com/laptops/acer-aspire-5736z-4460/4507-3121_7-34421940.html
Windows 7 (with SP1 recently installed)

[WyeDyed]

Methyl - Please read my post at 21:45 and 22:06
Nuff said about that...
Back to Giggsie's problem with her mouse....

[Giggsie]

Still tearing hair here cannot get this problem sorted. Surely must be a way to fix this. Anyone know how I can contact Microsoft help. I will try google and see if I can find something there.