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New Laptop

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lankeela | 11:05 Fri 05th Feb 2016 | Technology
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Taken into shop to transfer all my stuff from old one and they have rung to ask for password - I have no idea what it is and use several different ones for different things such as email and Facebook. Is there any way I can find it? I would have thought they would know.
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Assuming you were using Windows, most versions invite you to put in a password when you boot up - that's probably the password they were looking for. If you didn't use a password ie, you just hit return, then that's the informtion they require.
A bit more information about your old laptop would be helpful - which version of Windows etc
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Windows 7 I think. I will have to go onto the shop and see if I can log in
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Excessive work ? Probably double the charge.
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If they knew what they were doing they wouldnt need to be contacting you..they would have bypassed it and got on with the job...
>>>I would have thought they would know.

Why would you expect them to know your password?
I guess know what password to retrieve...
Question Author
Know how to find it or how to get in if there isn't one.
Question Author
Ok problem solved! It was the new one and I must have put in a password when I got it and forgotten I had done it. It gave me a hint and I remembered it. All done now, and I also have my letter 'L' back. Only problem I have now is when I want to type up a letter or article I can't find anywhere to do this - I had Word on the last one - any ideas? I tried to install Open Office but it said I needed authorisation to do it.
If yours is the only account on the new laptop it will have administrator privileges. When it says you need authorisation just click "yes".

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