Hotmail Problem

[brainiac]

Today when I click on the Hotmail shortcut which usually takes me straight to my Inbox, I now get a huge long page of computer language, and I've been redirected to

outlook-1.cdn.office.net

Any ideas, please, on how I can sort this?

[Buenchico]

Start again.

Delete the existing desktop shortcut. (Right click on it and select 'Delete'). Access Hotmail/Outlook via your web browser. When you get to where you want to be, reduce the size of your browser window to less than full page (by clicking on the overlapping squares in the top right hand corner). You'll now be able to see some of your desktop behind the window. Drag-and-drop the favicon (immediately to the left of the URL in your browser's address bar) onto your desktop. You'll then have a new shortcut which, hopefully, will work for you. (If you need to rename the shortcut, you can do so via right-clicking and selecting 'Properties').

[brainiac]

Hi Chris

Just back home and tried the usual shortcut and it's still the same. Weird. Have got into my Hotmail, but having looked at your solution I can't see any favicon in the address bar - maybe because I'm using an old version of Chrome? eg, there's nothing immediately to the left of

https://theanswerbank.co.uk in the address bar

Heigh ho. Many thanks, anyway, and I've learned a new word (favicon)!

[Buenchico]

The padlock symbol serves as a favicon.

[brainiac]

Brilliant (as ever). It works!