Constantly Buffering Tv

[Scarlett]

For ages, I haven't been able to watch on demand, because the programs constantly gets stuck, buffer, and I get error messages on the screen. I thought it was just ITVX, but actually it happens with BBC as well. My Internet speed is fine. Any idea how I can cure this, could it be my old TV?

[ToraToraTora]

what system are you using, freeview? Sky? Virgin?

[Scarlett]

I'm using Freeview. I don't have sky, And my TV is a fairly small flat screen type with a DVD input at the side, which doesn't work

[Buenchico]

Start with the easy stuff: Remove the power to your router, wait a couple of minutes and then power it up again.

If that doesn't help, consider what other electrical equipment could be causing interference between your router and your TV set.  For example, a printer in standby mode, either near to your router or close to your TV, can easily interrupt the signal that the TV requires.  (Remember too that it's not just equipment in your own home that can cause problems.  If your neighbour has a TV, printer, microwave oven, or anything else which can generate RF energy, on the other side of a party wall, that could be the cause of your problems.  You might need to move your TV set).

If you're still getting nowhere, try changing the channel that's used by your router.  (If you need instructions, please provide the make and model of your router).

[Buenchico]

The platform you use for watching live TV (such as Freeview, Freesat or Sky) shouldn't make any difference at all.  If you're using catchup services, then your set is either natively 'smart' or has been rendered 'smart' by the addition of an external device (such as an Amazon Fire TV stick).  In 'smart' mode, the set's built-in tuner for receiving live TV is rendered inoperative anyway.

[Scarlett]

Thank you Buen- I will give that a go. The TV is actually on the far outside wall of the building, so I'd be surprised if it was being affected by anybody else.

 

I will give that a go. The TV is actually on the far outside wall of the building, so I'd be surprised if if it was being affected by anybody else.I have my PC and printer in the same room, but the PC is usually on sleep, and the printer turns itself off after a minute.

[Buenchico]

^^^ A printer that appears to be 'off' is almost certainly in standby mode.  If you put a medium wave radio set (preferably tuned 'between stations') near to an 'off' printer, you can frequently hear loads of interference coming from the printer, proving that it's actually still 'on' and throwing out loads of RF energy (which can then disrupt wi-fi signals).

[Scarlett]

I will unplug the power and see if that helps with anything!

[CrapatCryptics2]

Sounds like you might be due for a new TV as well, there are some pretty well specced ones for modest prices around. Personally I prefer LG never had any problems in many years of ownership

[Scarlett]

Yes, I did think that, but I didn't want to fork out for a new telly if the problem was my Internet? Or something else!

[Scarlett]

I've just tried watching the same programme using my phone, and it's absolutely fine.

 

I've just tried watching the same program using my phone, and it's absolutely fine. So I reckon The problem must be my TV? If anything, my phone is closer to all other electrical things.

[fourteen85]

I am not technically minded as others on here will attest but could there be an issue with the router or is Scarlett typing things twice, ?

[mjwman]

I find that a router reboot works wonders in cases like this.