ChatterBank18 mins ago
MS outlook
8 Answers
Hello all,
I use MS outlook to download emails (as you do) however, at the moment when i go to the log on screen at startup (windows XP) it says i have 91 unread emails.
When i check outlook, there are no unread emails. Can anyone explain this, and more importantly, how can I get rid of the unread mail message (especially when there are no unread messages)
Cheers in advance
Answers
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If you click on the 91 Unread Emails on your login screen, it will tell you which account they're associated with. If it isn't your Outlook, it's unlikely to be your Outlook Express (since you probably set it up). I reckon it's your MSN Messenger that is associated with a Hotmail address that's filling up with spam. If you double click the Messenger icon and click on the little envelope (that probably has 91 written beside it!), it'll open up your account where you can delete all the mails.
If you click on the 91 Unread Emails on your login screen, it will tell you which account they're associated with. If it isn't your Outlook, it's unlikely to be your Outlook Express (since you probably set it up). I reckon it's your MSN Messenger that is associated with a Hotmail address that's filling up with spam. If you double click the Messenger icon and click on the little envelope (that probably has 91 written beside it!), it'll open up your account where you can delete all the mails.
Go to the Web Page of your Internet Service Provider. Use the Web Mail Option to look at your Inbox there. Your Inbox should be kept to a reasonable size anyway so in Outlook Express create a folder called OLD INBOX and move everything over then delete or see if you need to keep them. In my experience there will be 91 unread emails somewhere marked in bold type.