Thanks Captain2 - my brain was not functioning correctly. I have now rung and the answer given was that it was correct at 9 which is the answer given by Mamyalynne. Apologies to all
Nope. From Mamyalynne's link I can see the preview of the new puzzle but when I click to download it I'm getting Mixed Doubles. How weird! I don't ask them to send me a copy because I figure they have enough to do, so always download it - but I think I'm going to have to get one sent. I can't imagine what's happening here!
Yes! Tried downloading it from the other link (the one for Wordpad) and it works! I’m thinking my updated version of Word is causing the problem – but I don’t know. Got it now anyway. Thanks all.