Printer Problems

[emmie]

Because i got a new router and new password my Canon printer no longer
works. It took me two days and several conversations with Canon engineers
to get it to work. Looks like unless someone can help me on here
i may have to do the same, but has anyone any quick method of making
the laptop and printer compatible. I am no techie by the way.........

[chelle7272]

Does your router have a WPS button on it? It should if it's new.
If so press the wifi button on the top of the printer the the WPS button on the router and they should connect.

Do you have the printer manual? If not what is the make and model and we can look for instructions online

[Fitzer]

Sorry, missed the fact you'd already given the model, this is the quick start for your model https://ugp01.c-ij.com/ij/webmanual/Tutorial/TS5100%20series/EN/TRL/trl-0003.html you need the little pictures to steer you through

[emmie]

the fact is i am no techie as i said, canon's advice was in no way helpful. will look for printer WPS, whatever that is, would it be at the back of the printer....

[chelle7272]

The wifik button should be on the top of the printer, and the WPS button onthe front of the router.
The link below has a picture of the wifi button - you need to scroll down a little
https://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg3540_printer_wireless_connection_setup/

[chelle7272]

oops sorry I missed fitzers post above

[emmie]

thanks guys, it works, followed Togo's simple way and voila. The buttons are NEVER where they are supposed to be, lol

[emmie]

The WPS button is on side of the router, no wonder i couldn't initially find it, and the printer WPS button is on the panel on the front, and i really didn't know what it was till i pushed it.

[Togo]

Well done Emmie and thanks. I have been out for a spell and had not looked in until now. I seem to be missing the letter U on my keyboard but will have a look for it now I have had a sit down after getting a bit of a walk under my belt.