We were on holiday in France. It was our grandson's 21st birthday and we knew he was going into town for a night out with his girlfriend. We rang and rang but could not get hold of him. Nobody in the family could get hold of him. Our son went round to his flat but he wasn't there. Really worrying time. Turned out he hadn't charged his phone, nothing new there, and they'd gone round to a friend's house instead of going into Manchester. He was oblivious to all the panic going on in the family. We were in a state for a few hours but nothing like what some of the families went through.