hi there crisgal, you can report them, if you are a mamber of, say, aol, your service provider usually has a place that you can report them to, on their website. if you use norton anti virus, they can block them too. ive just bought it, and its great. i was getting phoshing mail supposedly from aol saying that they would stop my account if i didnt upgrade my information with in 24 hours. since installing norton, i dont have any problems. you need the 2008 version. hope that helps.