I have had it done in a few places (Harrods, Fenwicks, Selfridges) and it was fantastic. It makes them very neat and tidy.I usually wax my eyebrows so pain isn't really a problem. However, I had it done recently at The Ideal Home Show, some girls had a stand and I thought I would give it a go. It was extremely painful and I ended up scarred! The silly moo didn't do it properly. I have learnt a lesson that I should only go to places I trust!