My wife is classified as very vulnerable, being both over 75 and suffering from COPD. She received her first letter last week, which appeared to have come from a central delivery address. Having received this letter I logged on to the Gov.UK website, which suggests that you can get priority booking slots for home delivery from the supermarkets. I'm still awaiting a response to that from Sainsbury's.
She received a follow-up letter this morning, re-emphasising staying indoors, suggesting that we sleep in separate rooms and use separate bathrooms etc. Although we are in a position to do the separation, we have decided not to at the moment.
As for shopping, I made my weekly visit today, queuing for 20 minutes at Lidl's followed by a further 10 minutes at Sainsbury's. I managed to get nearly everything we required for the week.
Getting repeat prescriptions filled is another headache. Our area of Kent is currently trialling a system, which will probably be introduced countrywide, where we have to either ring a 0300 number or use an App to place your repeat order. They check your records, then pass it on to the surgery, or decline for certain reasons, after which the surgery passes the electronic script to the designated pharmacy. The reason behind this is to reduce the cost of over prescribed drugs being ordered. You are meant to wait until you only have seven days supply of any drug before placing an order. Since this virus started affecting the UK, each time I've placed an order, at least three days have passed without the initial approval being issued (it is possible to follow the approval stages using the app). Queued phone calls lasting 40 and 50 minutes have resulted with rapid approvals from operators working from their homes, although it still takes up to three days to reach the pharmacy. The last operator advised me to request repeat prescriptions at least two weeks before they are required during this crisis.
After putting in my repeat prescription requests on 24th & 25th March, I queued up outside the pharmacy for thirty minutes today, waiting my turn to go in to collect the drugs. The pharmacists seemed to be under greater pressure than normal, with boxes of deliveries all over their back room. I think I may request that we go onto home delivery for the duration, although I am capable of making collections myself.