Question Author
AOG
Looking at the photos at the Daily Mail website, I would have immediately recognised those marks as scars from self-harm. However, I don't know enough about the condition to base any judgement on my actions (if I were in the checkout assistant's position).
However, saying that - if the girl was buying razor blades, or a knife, I would have to let common sense prevail and call my supervisor.
However, she was buying champagne and a birthday card. To me, that doesn't suggest someone who's going to go home and attack herself, it suggests someone planning a party.