I have an unwanted programme named Zango which I want to remove. I go to Control Panel then Remove Pragramme but when I click on Zango the page freezes and I can't get rid of it or switch off the laptop in the usual way. Please, can anyone tell me how to get rid of it.. Many thanks.
My thanks to Huderon and richtee for their expertise in solving my problem. It was rectified in seconds after following your advice. (I wish I was clever like you two, but at 78 years old I don't hold out much hope) but it's good to know there are folk like you to help. Very many thanks and best wishes.