Windows xp

[Cstevensmrs]

I have just discovered the computer I bought has a counterfeit copy of Windows installed. I have been encountering big problems with the computer and have been advised to buy the genuine software, wipe the computer and start again.
Is this easy to do?
Where is the best place to buy the genuine software?
Help would be appreciated - thank you!

[janzman]

No doubt you thought the new computer was a real bargain when you handed over your hard earned cash now its corrupted with counterfeit software.Now theres a surprise As we are always being told If the offer looks too good to be true.... it probably is.....

[hc4361]

This is genuine.
http://www.amazon.co.uk/Windows-Home-Service-P ack-English/dp/B0018RCADO/ref=sr_1_1?ie=UTF8&s =software&qid=1251229238&sr=8-1

[ChuckFickens]

is there a windows COA sticker on the computer anywhere?

I assume you have been told by the windows genuine advantage thingy that it is not a genuine copy?

If so then you may be ok, I've seen some really badly setup new PC's that fail the windows genuine advantage validation but when I've checked they are not using the same key as the one that is on the sticker, change the key and problem solved...

check the key your current windows has been installed with and compare with the one on the sticker.

http://www.magicaljellybean.com/downloads/kf14 1.zip

If they are different it's possible to change the key.

If you have no sticker, you've been done, you need to buy another copy.

[fiesata]

Good advice above - sometimes WGA gets it wrong

When I bought a new laptop from Comet 3-4 years ago I did the first updates and it said it may not be a genuine copy - it did eventually recognise it as real and has done since