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Ikasu Video Grabber AV-820

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scoobydoo2 | 09:18 Sat 12th Dec 2009 | Computers
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I have recently purchased video grabber, everything seemed to set up fine but when I go to open the programme it says 'hardware failed to initialise'. I went to their website and it says if you have any problems uninstall drivers and download them from their website, I have done this and still get the same message. Any help appreciated
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is the device listed in the device manager as being OK?

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Ikasu Video Grabber AV-820

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