Just a quickie about consumer rights

[lostboy87]

I bought a pirates of the Caribbean box set on blu ray from play.com on saturday for �10.99 which i thought was stupidly cheap.Today i have an email saying that my order has been cancelled due to an incorrect price listing.Is there anything i can do about this? I thought that even in a mistake that they are obliged to sell at that price,thats what happens in shops usually. Does the fact that my order got cancelled change this?
Thanks for reading!

[bednobs]

it might usually happen in shops, but that is out of goodwill, there is no legal obligation to sell it at the advertised price, and what they have done is perfectly legal, and you have no redress. of course, you could reorder and pay the proper price and get the set

[bednobs]

it might usually happen in shops, but that is out of goodwill, there is no legal obligation to sell it at the advertised price, and what they have done is perfectly legal, and you have no redress. of course, you could reorder and pay the proper price and get the set

[buildersmate]

Have they accepted your payment for it in full, such that they are now going to have to credit you?

[lostboy87]

Yes builder!

[Ethel]

When did you order and pay?

[lostboy87]

saturday

[Ethel]

You are quite wrong in respect of shops - read this:

http://www.onlineshoppingrights.co.uk/can-webs ites-change-prices-once-ordered.html

[lostboy87]

Thats all i wanted to know,thanks all

[dzug]

If you knew the price was stupidly cheap then the contract is unenforceable.

[Stu Dent]

Actually the question of enforcing such agreements have still (as far as I know) yet to be fully resolved - i.e, is the price tag an 'offer' or is it 'an invitation to treat'. it is an issue (amongst other issues) that can't be resolved here - only the courts or parliament can do that, and many of us could write an essay about it.

So far, many online retailers (most famously, KODAK) have stood by their error and given the goods as advertised for the price advertised. I guess they have done so out of fear, because normally, if an error is made and it is unilateral and unenforced (as in this case), then despite the fact that, in truth, no 'agreement' or 'consensus' has been reached (an essential element in the formation of a contract), the price "offered" is what the buyer will pay.

Excellent article provided below by Delia Venables explains it far better than I ever will. Enjoy!

http://www.venables.co.uk/n0203mistakes.htm