Nps Or Csat? Which Is More Insightful?
Technology0 min ago
Buying car insurance is undoubtedly one of the least enjoyable parts of motoring. As such, how do you prefer to go about purchasing it? Do you like the speed and detached nature of buying online? Or do you feel the need to speak to someone on the phone? Or is it even preferred to visit a insurance broker in person and sort out your car insurance that way?
Do you own a second vehicle for work or pleasure?
Has the thrill of driving been dampened by higher costs or the green agenda for you?
Recently a member of the AnswerBank team found themselves faced with a renewal quote for their car insurance which was More Expensive than their previous premium. This is despite an additional year of No Claims Bonus and a completely clean driving licence.
Have any AnswerBankers faced a similar renewal hike, and what did you do when faced with it?
When it comes to insurance claims we can all find dealing with our insurance companies a pain - especially when the accident wasn't even our fault. With this in mind, have you, or would you, ever "exaggerate" a motor insurance claim?